Here are some of our frequently asked questions:

• Is my money safe when I book with a travel agency?
• Can I book Qantas Airways through Ambassador Travel?
• Why should I book a Qantas Flight?
• Are all Travel Agencies the same?
• What are some of the questions you can ask to determine if you are dealing with a professional, accredited agency?
• Can I view my itinerary while I’m gone and also leave one behind for others?
• If I book a Qantas Airways flight, what will I be flying on?

Is my money safe when I book with a travel agency?

If you book with a registered travel agency, your funds are protected in the event of default of a travel supplier.  (Ambassador Travel is a fully registered travel agency - B.C. Reg. #1925).

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Can I book a Qantas Airways flight through Ambassador Travel?

Yes!  We are one of the top-producing Travel Agencies in Canada.  You have two options, (1) call or visit us to book your flights or (2) book online through our web page for discounted Qantas Airways fares.

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Why should I book a Qantas Flight?

The answer is simple: Qantas Airways flies where people want to go, departs at convenient times, offer passengers a comfortable seat, and provides them with free in-flight entertainment, offers a choice of hot meals and complimentary beverages, charges reasonable fares and, above all, treata passengers to great service.

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Are all Travel Agencies the same?

Definitely not.  At Ambassador Travel we pride ourselves on having the most highly trained and professional travel consultants in the Valley.  We provide on-going technical, sales and customer service training to ensure they are current and efficient.  We have invested in state-of-the-art technology, which includes having desktop email and Internet access for your convenience of communication and information.  We have a voice mail system that allows you to get directly to the consultant you wish to speak to and leave detailed messages after hours or if she/he is busy - so that you don’t waste time playing telephone tag.

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What are some of the questions you can ask to determine if you are dealing with a professional, accredited agency?

The important questions to consider when choosing a Travel Agency is the length of time they have been in business (Ambassador Travel over 30 years), any awards they may have earned (Ambassador Travel - Best Travel Agency in Abbotsford for 7th consecutive year, National TravelPlus Agency of the Year, Top-Producer awards from WestJet, Air Canada, SunQuest West, Signature Vacations, Air Transat Holidays, Holland America Line Cruises), length of time travel consultants have been in the business (Ambassador Travel has over 150 years of travel experience in the office).

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Can I view my itinerary while I’m gone and also leave one behind for others?

Whenever you book a ticket with Ambassador Travel we provide you with two copies of your itinerary.  This allows you to take one with you and leave one behind.  Additionally, you may view your itinerary on-line at any time.  Simply go to our Travel Itinerary Page and type in your Reservation Number (found on your itinerary) and your last name.  You will then be able to instantly view your itinerary.  This is constantly updated so if you have Ambassador Travel make any changes to your itinerary, you will be able to view these immediately.

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If I book a Qantas Airways flight, what will I be flying on?

Qantas Airways uses a variety of safe, comfortable aircraft including Boeing 747-438ER, Boeing 747-438 Longreach, Boeing 747-338 (EUD), Airbus 330-200, Airbus 330-300, Boeing 767-338ER, Boeing 737-838, Boeing 737-476, Boeing 717-200, BAe 146, and Dash 8.